How To Change Mobile Number In Emirates Id?

To change your mobile number in Emirates ID, visit the ICP Smart Services portal, enter your ID details, and verify your new number with an OTP. The process is easy, online, and takes just a few minutes.

Stay tuned with us! We will talk more about how to change mobile numbers in Emirates ID in a simple and easy way. More helpful tips and guides are coming soon. Do not miss them.

Why You Must Update Your Mobile Number in Emirates ID?

Your mobile number is tied to your digital identity in the UAE. It is used by:

• Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
  
• UAE Pass authentication
  
• Government portals like MOHRE, DHA, ICA, and more
  
• Banking institutions
  
• Telecom companies like Etisalat and Du
  
• Health care access
  
• Emirates ID renewal or visa status checks
  

If you are switched numbers or lost access to your old SIM, failing to update it may result in:

• Missed OTPs
  
• Failed logins
  
• Delayed visa renewals
  
• Missed appointment alerts
  

That is why updating your number is critical.

How To Change Emirates Id Mobile Number Online (Step-By-Step)?

The most convenient method is through the ICP (ICA) Smart Services portal.

Official Website:

👉 icp. gov. ae/en/

Step-by-Step Instructions:

1. Visit ICP Portal
   Open the link and choose Smart Services.
   
2. Choose Update Personal Information
   Under the Emirates ID Services section, find and click Modify Mobile Number.
   
3. Enter Your Emirates ID Details
   
   • Emirates ID Number
     
   • Passport Number
     
   • Nationality
     
   • Date of Birth
     
4. Enter the New Mobile Number
   
   • Use a UAE-registered mobile number (starts with 05)
     
   • Confirm via OTP sent to your new number
     
5. Pay the Service Fee
   
   • The cost is AED 53 to 58 (can vary slightly)
     
   • Payment via credit/debit card
     
6. Submit and Receive Reference Number
   
   • Save your reference number for tracking
     
7. Wait for Confirmation
   
   • You’ll receive a message once the update is processed (within 24–48 hours)

Required Documents

Even though the process is digital, have these documents ready:

How To Update Mobile Number In Emirates ID? (Offline)

If you are not comfortable updating online use one of these offline methods:

ICA Customer Happiness Centers

Visit your nearest ICA center with your Emirates ID. Officers will assist in updating your details.

Authorized Typing Centers

Typing centers across UAE can update your number for a small service fee. They use the same ICA portal on your behalf.

Call ICA Hotline (Limited Services)

You can call 6005 22222, but updates are rarely allowed by phone. It is more for inquiries.

Service Fees and Payment Modes

Payment Options: Visa, MasterCard and Apple Pay (online)

Processing Time

• Online update: 1 to 2 working days
  
• Typing center/ICA office: Same day or 24 hours
  

You’ll get an SMS confirmation once the update is successful.

Common Errors and Fixes

Additional Information You Can Update With ICA

Besides your mobile number, ICA allows you to update:

Updating UAE Pass After Mobile Number Change

If you use UAE Pass, you must re-authenticate after updating your number.

How to do it:

1. Open UAE Pass App
   
2. Go to Profile Settings
   
3. Tap “Update Mobile Number”
   
4. Verify with Emirates ID & OTP
   
5. Sync changes with ICA
   

Failure to do this may result in login issues across government platforms.

Bonus Tips

• Always use the same number across banks, ICA, UAE Pass, and your employer.
  
• Keep a screenshot of the payment and reference number.
  
• Avoid sharing your Emirates ID number and OTP with others.
  
• Make sure your new SIM is registered under your Emirates ID.

ICA Customer Support

Real-Life Example

Fatima, a Dubai resident, changed her mobile number recently. She forgot to update it in her Emirates ID and missed multiple OTPs while trying to renew her visa online. After using the ICA portal to update her number, she got everything sorted within 24 hours. Moral? Don’t delay this small but critical update.

FAQ’s

1. How can I change my mobile number in Emirates ID online?

You can change it through the ICP Smart Services website by entering your Emirates ID details, new number, and verifying with an OTP.

2. How much does it cost to change the number in Emirates ID?

It usually costs between AED 53 to AED 58, which you can pay online with a card.

3. How to update my mobile number?

Visit the ICA (ICP) portal, choose “Update Personal Info,” enter your Emirates ID and follow the steps to update and verify your new number.

4. How to check the mobile number linked to Emirates ID?

You can check it by trying to log in to the ICP portal or UAE Pass app the OTP will go to the number currently linked.

5. How do I change my mobile number on ICA?

Go to icp. gov.ae/en, select “Smart Services,” click on “Update Personal Info” enter your new number, verify with OTP, and submit.

6. How to update mobile number in UAE Pass?

Open the UAE Pass app, go to settings, tap “Update Mobile Number” and follow the steps to verify your new number using Emirates ID and OTP.

Conclusion:

Updating your mobile number in Emirates ID is quick, easy and very important. It helps you stay connected to all UAE services without trouble. Do not delay keeping your information up to date. Stay safe, stay informed, and enjoy hassle-free access to government and digital services in the UAE.

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